Here at Japanese Cool we pride ourselves on getting our customer service exactly right each and every time!  No, in fact that is not true!  We pride ourselves on going that little bit further for each and every one of our customers.

Below are just a few of the comments we have received about our service:-

'My daughter is not often lost for words, but I have to say, the soul mates calligraphy I commissioned for her wedding day achieved just that.  Thank-you to Ayako who took the time to make sure it was just as I wanted it!'

Mrs. R. Patrick, Norwich.

'I think we are now the envy of every dojo in the area.  We regularly get our handbrushed certificates from Japanese Cool as well as scrolls for our dojo.  The service is personal and thoughtful. Arigato.'

Mr. B. Irwin, Fife.

'An order of 2000 daruma dolls was organised from Japan and couriered to us without fuss.  We were kept informed of the progress of our large order throughout and as a result the client we were organising the event for was delighted.  Stunning customer service!!'

Mrs. P. Roberts, London.